Client Feedback Highlights 2006

8 February 2006
“Over the years I’ve really admired [the researcher's] ability to pick the winners and losers. [She] is the best qualitative researcher I’ve seen and has a fantastic understanding of what makes people tick.”

8 February 2006
“With her innovative techniques and thoughtful questions, [the researcher] got our diverse team really focused on customer needs and how we can provide and market outstanding customer service.”

17 March 2006
“In my 11 years in market research, I [have] never before seen a study as complex as this one done and delivered on time – which this one was. Congratulations to the team at INSIDE STORY.”

20 March 2006
“If I was running my own business - I'd hire INSIDE STORY to do my market research. I was thoroughly pleased with your speed, flexibility, intellect behind the research design and the willingness...to really get your hands dirty in researching the product. Further, everyone in your office was friendly and accommodating and after working a series of long days that is a really welcome experience.

"The feedback internally has been very positive on the breadth and scope that the research covered as well as the design and implementation…I also think the focus group moderation that you did was excellent…and they were some of the best run groups I've observed.”

9 June 2006
“I just wanted to thank you all for a very good presentation. Whilst unfortunately there was nothing really surprising (such as everyone reading the inserts!!), there was a lot of food for thought & positive outcomes!! We are all happy with the work you have done, and appreciate the hard work you have put into it.”

30 June 2006

“I’ve just had a quick scan of the latest presentation and I wanted to tell you immediately how impressed I am with the contents and the presentation. I look forward to spending more time reviewing the survey results over the next few days and I will be very pleased to share these with our Board at its next meeting.

"It’s clear that you and your colleagues have put a great deal of work and effort into this final report –it’s well presented, easy to read and highly professional. I would be grateful if you would accept my sincere thanks.”

28 September 2006
“This is a beautiful, clear, and concise report!

"Plus we love the fact that people are very motivated, scoring much higher there than expected! Essentially, they're like sponges, ready for us to give them information...thanks, this is a job well done!”

29 November 2006

“Thanks once again to you and the team for your hard work and dedication. It is always a pleasure working with INSIDE STORY.”

4 December 2006

“[We] were very, very happy with your work. We’re also very happy with the usability testing process we followed, and the evidence it has provided to us, and may recommend that the site owners conduct another round of testing in around six months time.”

6 December 2006

“We have just completed our planning for next years Public Affairs for [our company] yesterday and the report was great input. It’s also received quite a bit of interest around our corporate team here.”

15 December 2006

“Great presentation. I enjoyed it even though I'd read all the data a few times before!”

15 December 2006

“Well presented today, and the results are amazing. Such strong support for the value of this sector. What we need to do now is have the study as an ongoing thing, not just a 'dipstick' that occurs every now and then…Note also that my Managing Director is extremely pleased with the results too.”