28 February 2008
“Great presentation! I was really pleased and all the brand guys have spontaneously told me how pleased they were by it - that you were really good, and able to answer all the questions and that the pictures were a really nice change from the usual words words words we get bombarded with.”
19 May 2008
[A client] mentioned the output from "another" conjoint study was...too much information, too complex, hard to find the insights, too hard to deal with. “Not like INSIDE STORY where your outputs are really clear and easy to understand. Much more usable."
June 2008 Client Feedback Survey
“In my experience the work IS has done for [our organisation] and others I have represented has always been of the highest quality and I have and will continue to recommend their services to my colleagues and professional contacts."
“It is always a pleasure to work with INSIDE STORY. You have consistently delivered high quality results over numerous projects with us in recent years. Your extremely efficient project organisation and excellent communication mean that I can rely on you to deliverwithout having to monitor progress at our end. I regard this a very valuable attribute.”
“It is always a pleasure to work with INSIDE STORY. You have consistently delivered high quality results over numerous projects with us in recent years. Your extremely efficient project organisation and excellent communication mean that I can rely on you to deliver without having to monitor progress at our end. I regard this a very valuable attribute.”
“[The researcher] was a delight to work with. She demonstrated incredible understanding of the problem and presented potentially sensitive information with great tact.”
25 June 2008
“The introduction of a continuous tracker was a major change for [us] and the fact that the contract has been renewed twice is testimony to how well it has been received by the major stakeholders.
“INSIDE STORY have a strong competency in continuous tracking...they were well up to speed from day one. The project management is exceptional. At all times requests and queries are acknowledged and responded to promptly. The level of service we receive is exceptional.
“INSIDE STORY is a very professional, well managed research company who employs skilled, positive people”
26 June 2008
“We commissioned INSIDE STORY to assist us in the delivery of our new web…project and quickly found that they were the perfect, professional choice for our project requirements. INSIDE STORY gained an excellent understanding of our requirements and worked with us throughout the engagement to ensure we received the desired outcomes for our stakeholders and our initiative.
"I have found INSIDE STORY to not only provide exceptional quality and detailed research and reports, they are excellent at providing our project team with the important consumer and industry insights into our target audience for our website. They also inspire our project team to deliver quality solutions for our target market by involving ‘real’ people in their group research sessions.
“INSIDE STORY’s reports are easy to use, practical and informative pieces of work which clearly outline the research they conducted for our engagement. INSIDE STORY are adaptive to the needs of their clients and on numerous occasions have prioritised and changed their work commitments and style to suit our needs.
“INSIDE STORY regularly exceeded our expectations through their professionalism and ability to deliver the outcomes required for our initiative. INSIDE STORY have excellent project management strategies and methodologies which is welcomed by their clients. They are upfront with all aspects of their methodology and are accommodating to making changes where required to suit their clients. All project related challenges were discussed with our team at the appropriate times and dealt with in a timely fashion. I felt confident with INSIDE STORY’s ability to deliver the work they were engaged to do for our project and they have an exceptional proven track record with our project in meeting all deadlines, and adhering to the budgetary constraints.”
28 July 2008
“Just a quick note to express my thanks to everyone who worked on this project. I think the outputs are great and have met all project objectives. It's been tough at times but glad that it's now over and to top it off, it's a success in my opinion.”
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